windows server doamin same as web domain

28 May 2009 3:54 PM

pcguru

Hi,

We've setup a new website for a customer, but their previous website was hosted on their own windows server. what's happening now is that anyone trying to get to the new website by typing in http://www.websitename.com in IE from a domain client within their organisation just gets the page cannot be found error.
But it works fine from any connected pc outside their organisation, ie my home pc for example.
I think what's happening is that anything typed in the address bar with their 'organisations name.com ' isn't getting to the outside world, but is getting filtered in some way by the domain server, which has the same .com name.
Anybody have any ideas or pointers as to where to look to resolve this issue, without performing major heart surgery on their server? -- pcguru ------------------------------------------------------------------------ pcguru's Profile: http://forums.techarena.in/members/101820.htm View this thread: http://forums.techarena.in/windows-server-help/1187995.htm http://forums.techarena.in

28 May 2009 5:40 PM

Lanwench [MVP - Exchange]

pcguru <pcguru.3swmfb@DoNotSpam.com> wrote:
Show quoteHide quote

> Hi,
>
> We've setup a new website for a customer, but their previous website
> was hosted on their own windows server. what's happening now is that
> anyone trying to get to the new website by typing in
> http://www.websitename.com in IE from a domain client within their
> organisation just gets the page cannot be found error.
> But it works fine from any connected pc outside their organisation, ie
> my home pc for example.
> I think what's happening is that anything typed in the address bar
> with their 'organisations name.com ' isn't getting to the outside
> world, but is getting filtered in some way by the domain server,
> which has the same com name.
> Anybody have any ideas or pointers as to where to look to resolve this
> issue, without performing major heart surgery on their server?

If their internal domain name (in AD) is the same as their public domain
name, this is a common issue. You will need to create a host record (A or
address record) called WWW, and specify the public IP address used by the
external hosting company. Not a big deal to do.

29 May 2009 8:07 AM

pcguru

Thanks for the tip, I figure I have to do that in iis somewhere, sorry to be a pain, but were not experts in this, can you give me some directions, never really played with iis before.

the external ip address we have, just need to know how to create this record.

Mny many thanks in advance. -- pcguru ------------------------------------------------------------------------ pcguru's Profile: http://forums.techarena.in/members/101820.htm View this thread: http://forums.techarena.in/windows-server-help/1187999.htm http://forums.techarena.in

29 May 2009 9:01 AM

pcguru

Had a little dig on google and solved it, many thanks, it was how you said. -- pcguru ------------------------------------------------------------------------ pcguru's Profile: http://forums.techarena.in/members/101820.htm View this thread: http://forums.techarena.in/windows-server-help/1187999.htm http://forums.techarena.in

29 May 2009 12:52 PM

Lanwench [MVP - Exchange]

pcguru <pcguru.3sxxnc@DoNotSpam.com> wrote:

> Had a little dig on google and solved it, many thanks, it was how you
> said.

Glad you found it.

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