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Author
10 Jun 2009 7:42 PM
Mark
Our Windows 2008 Terminal Server suffers from an NLASVC timeout error.  The
event ID is 7011.  What's important is once the error occurs, the server
must be restarted to resume operation.  The timeout occurs once every 8 to
12 hours.  The actual error is below.  The server is running all of the
latest patches, including SP2.  Can NLASVC be disabled?

Log Name:      System
Source:        Service Control Manager
Date:          6/10/2009 3:24:11 PM
Event ID:      7011
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      KAVSAPP01.knopf.local
Description:
A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the NlaSvc service.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager"
Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service
Control Manager" />
    <EventID Qualifiers="49152">7011</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-06-10T19:24:11.000Z" />
    <EventRecordID>108237</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>KAVSAPP01.knopf.local</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">30000</Data>
    <Data Name="param2">NlaSvc</Data>
  </EventData>
</Event>

Author
11 Jun 2009 1:20 PM
Meinolf Weber [MVP-DS]
Hello mark,

The Network Location Awareness service which collects and stores network
configuration information such as IP addresses, Workgroup and/or Domain name
changes (if your PC is connected to a Windows network), as well as Location
change information, and which notifies applications when this information
changes so that they in turn adapt to the computer's connectivity changes.
So you should not disable that service.

Is that service started and set to automatic? Do you run TrendMicro AntiVirus,
read about a problem with that AntiVirus software?

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm


Show quoteHide quote
> Our Windows 2008 Terminal Server suffers from an NLASVC timeout error.
> The event ID is 7011.  What's important is once the error occurs, the
> server must be restarted to resume operation.  The timeout occurs once
> every 8 to 12 hours.  The actual error is below.  The server is
> running all of the latest patches, including SP2.  Can NLASVC be
> disabled?
>
> Log Name:      System
> Source:        Service Control Manager
> Date:          6/10/2009 3:24:11 PM
> Event ID:      7011
> Task Category: None
> Level:         Error
> Keywords:      Classic
> User:          N/A
> Computer:      KAVSAPP01.knopf.local
> Description:
> A timeout (30000 milliseconds) was reached while waiting for a
> transaction
> response from the NlaSvc service.
> Event Xml:
> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> <System>
> <Provider Name="Service Control Manager"
> Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service
> Control Manager" />
> <EventID Qualifiers="49152">7011</EventID>
> <Version>0</Version>
> <Level>2</Level>
> <Task>0</Task>
> <Opcode>0</Opcode>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2009-06-10T19:24:11.000Z" />
> <EventRecordID>108237</EventRecordID>
> <Correlation />
> <Execution ProcessID="0" ThreadID="0" />
> <Channel>System</Channel>
> <Computer>KAVSAPP01.knopf.local</Computer>
> <Security />
> </System>
> <EventData>
> <Data Name="param1">30000</Data>
> <Data Name="param2">NlaSvc</Data>
> </EventData>
> </Event>
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Author
12 Jun 2009 6:31 PM
Mark
Thanks. For testing purposes, we ended up disabling the NLASVC and NIS
services. The server runs well without them. The NLASVC errors went away,
but the "Welcome Screen" hang is still present and the server becomes
unresponsive and must be rebooted daily.  It has become such a problem, that
we may have have to buildout a replacement 2003 environment.

Show quoteHide quote
"Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
news:ff16fb66274e38cbb8bf4b74e5e3@msnews.microsoft.com...
> Hello mark,
>
> The Network Location Awareness service which collects and stores network
> configuration information such as IP addresses, Workgroup and/or Domain
> name changes (if your PC is connected to a Windows network), as well as
> Location change information, and which notifies applications when this
> information changes so that they in turn adapt to the computer's
> connectivity changes. So you should not disable that service.
>
> Is that service started and set to automatic? Do you run TrendMicro
> AntiVirus, read about a problem with that AntiVirus software?
>
> Best regards
>
> Meinolf Weber
> Disclaimer: This posting is provided "AS IS" with no warranties, and
> confers no rights.
> ** Please do NOT email, only reply to Newsgroups
> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>
>> Our Windows 2008 Terminal Server suffers from an NLASVC timeout error.
>> The event ID is 7011.  What's important is once the error occurs, the
>> server must be restarted to resume operation.  The timeout occurs once
>> every 8 to 12 hours.  The actual error is below.  The server is
>> running all of the latest patches, including SP2.  Can NLASVC be
>> disabled?
>>
>> Log Name:      System
>> Source:        Service Control Manager
>> Date:          6/10/2009 3:24:11 PM
>> Event ID:      7011
>> Task Category: None
>> Level:         Error
>> Keywords:      Classic
>> User:          N/A
>> Computer:      KAVSAPP01.knopf.local
>> Description:
>> A timeout (30000 milliseconds) was reached while waiting for a
>> transaction
>> response from the NlaSvc service.
>> Event Xml:
>> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>> <System>
>> <Provider Name="Service Control Manager"
>> Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service
>> Control Manager" />
>> <EventID Qualifiers="49152">7011</EventID>
>> <Version>0</Version>
>> <Level>2</Level>
>> <Task>0</Task>
>> <Opcode>0</Opcode>
>> <Keywords>0x80000000000000</Keywords>
>> <TimeCreated SystemTime="2009-06-10T19:24:11.000Z" />
>> <EventRecordID>108237</EventRecordID>
>> <Correlation />
>> <Execution ProcessID="0" ThreadID="0" />
>> <Channel>System</Channel>
>> <Computer>KAVSAPP01.knopf.local</Computer>
>> <Security />
>> </System>
>> <EventData>
>> <Data Name="param1">30000</Data>
>> <Data Name="param2">NlaSvc</Data>
>> </EventData>
>> </Event>
>
>
Author
12 Jun 2009 6:59 PM
Meinolf Weber [MVP-DS]
Hello mark,

"Welcome screen hang"? What do you mean with that, slow logons?

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm


Show quoteHide quote
> Thanks. For testing purposes, we ended up disabling the NLASVC and NIS
> services. The server runs well without them. The NLASVC errors went
> away, but the "Welcome Screen" hang is still present and the server
> becomes unresponsive and must be rebooted daily.  It has become such a
> problem, that we may have have to buildout a replacement 2003
> environment.
>
> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
> news:ff16fb66274e38cbb8bf4b74e5e3@msnews.microsoft.com...
>
>> Hello mark,
>>
>> The Network Location Awareness service which collects and stores
>> network configuration information such as IP addresses, Workgroup
>> and/or Domain name changes (if your PC is connected to a Windows
>> network), as well as Location change information, and which notifies
>> applications when this information changes so that they in turn adapt
>> to the computer's connectivity changes. So you should not disable
>> that service.
>>
>> Is that service started and set to automatic? Do you run TrendMicro
>> AntiVirus, read about a problem with that AntiVirus software?
>>
>> Best regards
>>
>> Meinolf Weber
>> Disclaimer: This posting is provided "AS IS" with no warranties, and
>> confers no rights.
>> ** Please do NOT email, only reply to Newsgroups
>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>>> Our Windows 2008 Terminal Server suffers from an NLASVC timeout
>>> error. The event ID is 7011.  What's important is once the error
>>> occurs, the server must be restarted to resume operation.  The
>>> timeout occurs once every 8 to 12 hours.  The actual error is below.
>>> The server is running all of the latest patches, including SP2.  Can
>>> NLASVC be disabled?
>>>
>>> Log Name:      System
>>> Source:        Service Control Manager
>>> Date:          6/10/2009 3:24:11 PM
>>> Event ID:      7011
>>> Task Category: None
>>> Level:         Error
>>> Keywords:      Classic
>>> User:          N/A
>>> Computer:      KAVSAPP01.knopf.local
>>> Description:
>>> A timeout (30000 milliseconds) was reached while waiting for a
>>> transaction
>>> response from the NlaSvc service.
>>> Event Xml:
>>> <Event
>>> xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>>> <System>
>>> <Provider Name="Service Control Manager"
>>> Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}"
>>> EventSourceName="Service
>>> Control Manager" />
>>> <EventID Qualifiers="49152">7011</EventID>
>>> <Version>0</Version>
>>> <Level>2</Level>
>>> <Task>0</Task>
>>> <Opcode>0</Opcode>
>>> <Keywords>0x80000000000000</Keywords>
>>> <TimeCreated SystemTime="2009-06-10T19:24:11.000Z" />
>>> <EventRecordID>108237</EventRecordID>
>>> <Correlation />
>>> <Execution ProcessID="0" ThreadID="0" />
>>> <Channel>System</Channel>
>>> <Computer>KAVSAPP01.knopf.local</Computer>
>>> <Security />
>>> </System>
>>> <EventData>
>>> <Data Name="param1">30000</Data>
>>> <Data Name="param2">NlaSvc</Data>
>>> </EventData>
>>> </Event>
Author
12 Jun 2009 7:09 PM
Mark
When the RDP session starts, the user is prompted for credentials.  Once the
credentials are entered and user presses enter (or the arrow), the RDP
session displays "Welcome" with the rotating circle (to the left), but the
log on never gets any further.  We've waited over 20 minutes and nothing.

Normally, a series of messages are displayed like load profile, etc.

The event log is void of errors.  The console is also hung.  It has happened
to all users and appears to the connection independent - RDP client version,
OS version, do not matter.  This happens at least once a day, sometimes
more.  A hard reboot is required to reactivate the server.


Show quoteHide quote
"Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
news:ff16fb66278168cbb9b7db8fee9c@msnews.microsoft.com...
> Hello mark,
>
> "Welcome screen hang"? What do you mean with that, slow logons?
>
> Best regards
>
> Meinolf Weber
> Disclaimer: This posting is provided "AS IS" with no warranties, and
> confers no rights.
> ** Please do NOT email, only reply to Newsgroups
> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>
>> Thanks. For testing purposes, we ended up disabling the NLASVC and NIS
>> services. The server runs well without them. The NLASVC errors went
>> away, but the "Welcome Screen" hang is still present and the server
>> becomes unresponsive and must be rebooted daily.  It has become such a
>> problem, that we may have have to buildout a replacement 2003
>> environment.
>>
>> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
>> news:ff16fb66274e38cbb8bf4b74e5e3@msnews.microsoft.com...
>>
>>> Hello mark,
>>>
>>> The Network Location Awareness service which collects and stores
>>> network configuration information such as IP addresses, Workgroup
>>> and/or Domain name changes (if your PC is connected to a Windows
>>> network), as well as Location change information, and which notifies
>>> applications when this information changes so that they in turn adapt
>>> to the computer's connectivity changes. So you should not disable
>>> that service.
>>>
>>> Is that service started and set to automatic? Do you run TrendMicro
>>> AntiVirus, read about a problem with that AntiVirus software?
>>>
>>> Best regards
>>>
>>> Meinolf Weber
>>> Disclaimer: This posting is provided "AS IS" with no warranties, and
>>> confers no rights.
>>> ** Please do NOT email, only reply to Newsgroups
>>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>>>> Our Windows 2008 Terminal Server suffers from an NLASVC timeout
>>>> error. The event ID is 7011.  What's important is once the error
>>>> occurs, the server must be restarted to resume operation.  The
>>>> timeout occurs once every 8 to 12 hours.  The actual error is below.
>>>> The server is running all of the latest patches, including SP2.  Can
>>>> NLASVC be disabled?
>>>>
>>>> Log Name:      System
>>>> Source:        Service Control Manager
>>>> Date:          6/10/2009 3:24:11 PM
>>>> Event ID:      7011
>>>> Task Category: None
>>>> Level:         Error
>>>> Keywords:      Classic
>>>> User:          N/A
>>>> Computer:      KAVSAPP01.knopf.local
>>>> Description:
>>>> A timeout (30000 milliseconds) was reached while waiting for a
>>>> transaction
>>>> response from the NlaSvc service.
>>>> Event Xml:
>>>> <Event
>>>> xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>>>> <System>
>>>> <Provider Name="Service Control Manager"
>>>> Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}"
>>>> EventSourceName="Service
>>>> Control Manager" />
>>>> <EventID Qualifiers="49152">7011</EventID>
>>>> <Version>0</Version>
>>>> <Level>2</Level>
>>>> <Task>0</Task>
>>>> <Opcode>0</Opcode>
>>>> <Keywords>0x80000000000000</Keywords>
>>>> <TimeCreated SystemTime="2009-06-10T19:24:11.000Z" />
>>>> <EventRecordID>108237</EventRecordID>
>>>> <Correlation />
>>>> <Execution ProcessID="0" ThreadID="0" />
>>>> <Channel>System</Channel>
>>>> <Computer>KAVSAPP01.knopf.local</Computer>
>>>> <Security />
>>>> </System>
>>>> <EventData>
>>>> <Data Name="param1">30000</Data>
>>>> <Data Name="param2">NlaSvc</Data>
>>>> </EventData>
>>>> </Event>
>
>
Author
12 Jun 2009 7:13 PM
Meinolf Weber [MVP-DS]
Hello mark,

Please post an unedited ipconfig /all from the TS and the DNS/DC.

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm


Show quoteHide quote
> When the RDP session starts, the user is prompted for credentials.
> Once the credentials are entered and user presses enter (or the
> arrow), the RDP session displays "Welcome" with the rotating circle
> (to the left), but the log on never gets any further.  We've waited
> over 20 minutes and nothing.
>
> Normally, a series of messages are displayed like load profile, etc.
>
> The event log is void of errors.  The console is also hung.  It has
> happened to all users and appears to the connection independent - RDP
> client version, OS version, do not matter.  This happens at least once
> a day, sometimes more.  A hard reboot is required to reactivate the
> server.
>
> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
> news:ff16fb66278168cbb9b7db8fee9c@msnews.microsoft.com...
>
>> Hello mark,
>>
>> "Welcome screen hang"? What do you mean with that, slow logons?
>>
>> Best regards
>>
>> Meinolf Weber
>> Disclaimer: This posting is provided "AS IS" with no warranties, and
>> confers no rights.
>> ** Please do NOT email, only reply to Newsgroups
>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>>> Thanks. For testing purposes, we ended up disabling the NLASVC and
>>> NIS services. The server runs well without them. The NLASVC errors
>>> went away, but the "Welcome Screen" hang is still present and the
>>> server becomes unresponsive and must be rebooted daily.  It has
>>> become such a problem, that we may have have to buildout a
>>> replacement 2003 environment.
>>>
>>> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
>>> news:ff16fb66274e38cbb8bf4b74e5e3@msnews.microsoft.com...
>>>
>>>> Hello mark,
>>>>
>>>> The Network Location Awareness service which collects and stores
>>>> network configuration information such as IP addresses, Workgroup
>>>> and/or Domain name changes (if your PC is connected to a Windows
>>>> network), as well as Location change information, and which
>>>> notifies applications when this information changes so that they in
>>>> turn adapt to the computer's connectivity changes. So you should
>>>> not disable that service.
>>>>
>>>> Is that service started and set to automatic? Do you run TrendMicro
>>>> AntiVirus, read about a problem with that AntiVirus software?
>>>>
>>>> Best regards
>>>>
>>>> Meinolf Weber
>>>> Disclaimer: This posting is provided "AS IS" with no warranties,
>>>> and
>>>> confers no rights.
>>>> ** Please do NOT email, only reply to Newsgroups
>>>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>>>>> Our Windows 2008 Terminal Server suffers from an NLASVC timeout
>>>>> error. The event ID is 7011.  What's important is once the error
>>>>> occurs, the server must be restarted to resume operation.  The
>>>>> timeout occurs once every 8 to 12 hours.  The actual error is
>>>>> below. The server is running all of the latest patches, including
>>>>> SP2.  Can NLASVC be disabled?
>>>>>
>>>>> Log Name:      System
>>>>> Source:        Service Control Manager
>>>>> Date:          6/10/2009 3:24:11 PM
>>>>> Event ID:      7011
>>>>> Task Category: None
>>>>> Level:         Error
>>>>> Keywords:      Classic
>>>>> User:          N/A
>>>>> Computer:      KAVSAPP01.knopf.local
>>>>> Description:
>>>>> A timeout (30000 milliseconds) was reached while waiting for a
>>>>> transaction
>>>>> response from the NlaSvc service.
>>>>> Event Xml:
>>>>> <Event
>>>>> xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>>>>> <System>
>>>>> <Provider Name="Service Control Manager"
>>>>> Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}"
>>>>> EventSourceName="Service
>>>>> Control Manager" />
>>>>> <EventID Qualifiers="49152">7011</EventID>
>>>>> <Version>0</Version>
>>>>> <Level>2</Level>
>>>>> <Task>0</Task>
>>>>> <Opcode>0</Opcode>
>>>>> <Keywords>0x80000000000000</Keywords>
>>>>> <TimeCreated SystemTime="2009-06-10T19:24:11.000Z" />
>>>>> <EventRecordID>108237</EventRecordID>
>>>>> <Correlation />
>>>>> <Execution ProcessID="0" ThreadID="0" />
>>>>> <Channel>System</Channel>
>>>>> <Computer>KAVSAPP01.knopf.local</Computer>
>>>>> <Security />
>>>>> </System>
>>>>> <EventData>
>>>>> <Data Name="param1">30000</Data>
>>>>> <Data Name="param2">NlaSvc</Data>
>>>>> </EventData>
>>>>> </Event>
Author
12 Jun 2009 7:19 PM
Mark
This is from 1 of the 2 servers.  Both crash, but this server has more
issues than the other.

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\administrator.KNOPF>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : KAVSAPP01
   Primary Dns Suffix  . . . . . . . : knopf.local
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : knopf.local

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : knopf.local
   Description . . . . . . . . . . . : VMware PCI Ethernet Adapter
   Physical Address. . . . . . . . . : 00-50-56-BD-77-4A
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 10.100.32.50(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 10.100.32.1
   DNS Servers . . . . . . . . . . . : 10.100.32.20
                                       10.100.32.30
   Primary WINS Server . . . . . . . : 10.100.32.20
   Secondary WINS Server . . . . . . : 10.100.32.30
   NetBIOS over Tcpip. . . . . . . . : Enabled


Show quoteHide quote
"Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
news:ff16fb662781c8cbb9b9b8e5a7cc@msnews.microsoft.com...
> Hello mark,
>
> Please post an unedited ipconfig /all from the TS and the DNS/DC.
>
> Best regards
>
> Meinolf Weber
> Disclaimer: This posting is provided "AS IS" with no warranties, and
> confers no rights.
> ** Please do NOT email, only reply to Newsgroups
> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>
>> When the RDP session starts, the user is prompted for credentials.
>> Once the credentials are entered and user presses enter (or the
>> arrow), the RDP session displays "Welcome" with the rotating circle
>> (to the left), but the log on never gets any further.  We've waited
>> over 20 minutes and nothing.
>>
>> Normally, a series of messages are displayed like load profile, etc.
>>
>> The event log is void of errors.  The console is also hung.  It has
>> happened to all users and appears to the connection independent - RDP
>> client version, OS version, do not matter.  This happens at least once
>> a day, sometimes more.  A hard reboot is required to reactivate the
>> server.
>>
>> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
>> news:ff16fb66278168cbb9b7db8fee9c@msnews.microsoft.com...
>>
>>> Hello mark,
>>>
>>> "Welcome screen hang"? What do you mean with that, slow logons?
>>>
>>> Best regards
>>>
>>> Meinolf Weber
>>> Disclaimer: This posting is provided "AS IS" with no warranties, and
>>> confers no rights.
>>> ** Please do NOT email, only reply to Newsgroups
>>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>>>> Thanks. For testing purposes, we ended up disabling the NLASVC and
>>>> NIS services. The server runs well without them. The NLASVC errors
>>>> went away, but the "Welcome Screen" hang is still present and the
>>>> server becomes unresponsive and must be rebooted daily.  It has
>>>> become such a problem, that we may have have to buildout a
>>>> replacement 2003 environment.
>>>>
>>>> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
>>>> news:ff16fb66274e38cbb8bf4b74e5e3@msnews.microsoft.com...
>>>>
>>>>> Hello mark,
>>>>>
>>>>> The Network Location Awareness service which collects and stores
>>>>> network configuration information such as IP addresses, Workgroup
>>>>> and/or Domain name changes (if your PC is connected to a Windows
>>>>> network), as well as Location change information, and which
>>>>> notifies applications when this information changes so that they in
>>>>> turn adapt to the computer's connectivity changes. So you should
>>>>> not disable that service.
>>>>>
>>>>> Is that service started and set to automatic? Do you run TrendMicro
>>>>> AntiVirus, read about a problem with that AntiVirus software?
>>>>>
>>>>> Best regards
>>>>>
>>>>> Meinolf Weber
>>>>> Disclaimer: This posting is provided "AS IS" with no warranties,
>>>>> and
>>>>> confers no rights.
>>>>> ** Please do NOT email, only reply to Newsgroups
>>>>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>>>>>> Our Windows 2008 Terminal Server suffers from an NLASVC timeout
>>>>>> error. The event ID is 7011.  What's important is once the error
>>>>>> occurs, the server must be restarted to resume operation.  The
>>>>>> timeout occurs once every 8 to 12 hours.  The actual error is
>>>>>> below. The server is running all of the latest patches, including
>>>>>> SP2.  Can NLASVC be disabled?
>>>>>>
>>>>>> Log Name:      System
>>>>>> Source:        Service Control Manager
>>>>>> Date:          6/10/2009 3:24:11 PM
>>>>>> Event ID:      7011
>>>>>> Task Category: None
>>>>>> Level:         Error
>>>>>> Keywords:      Classic
>>>>>> User:          N/A
>>>>>> Computer:      KAVSAPP01.knopf.local
>>>>>> Description:
>>>>>> A timeout (30000 milliseconds) was reached while waiting for a
>>>>>> transaction
>>>>>> response from the NlaSvc service.
>>>>>> Event Xml:
>>>>>> <Event
>>>>>> xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>>>>>> <System>
>>>>>> <Provider Name="Service Control Manager"
>>>>>> Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}"
>>>>>> EventSourceName="Service
>>>>>> Control Manager" />
>>>>>> <EventID Qualifiers="49152">7011</EventID>
>>>>>> <Version>0</Version>
>>>>>> <Level>2</Level>
>>>>>> <Task>0</Task>
>>>>>> <Opcode>0</Opcode>
>>>>>> <Keywords>0x80000000000000</Keywords>
>>>>>> <TimeCreated SystemTime="2009-06-10T19:24:11.000Z" />
>>>>>> <EventRecordID>108237</EventRecordID>
>>>>>> <Correlation />
>>>>>> <Execution ProcessID="0" ThreadID="0" />
>>>>>> <Channel>System</Channel>
>>>>>> <Computer>KAVSAPP01.knopf.local</Computer>
>>>>>> <Security />
>>>>>> </System>
>>>>>> <EventData>
>>>>>> <Data Name="param1">30000</Data>
>>>>>> <Data Name="param2">NlaSvc</Data>
>>>>>> </EventData>
>>>>>> </Event>
>
>
Author
12 Jun 2009 9:25 PM
Meinolf Weber [MVP-DS]
Hello mark,

DNS looks ok for this server. Because you said both problem machines are
Terminal servers, maybe you should think about posting to:
microsoft.public.windows.terminal_services

Are the servers VM's, according to the NIC description VMWare? Are the latest
VMWare tools installed?

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm


Show quoteHide quote
> This is from 1 of the 2 servers.  Both crash, but this server has more
> issues than the other.
>
> Microsoft Windows [Version 6.0.6002]
> Copyright (c) 2006 Microsoft Corporation.  All rights reserved.
> C:\Users\administrator.KNOPF>ipconfig /all
>
> Windows IP Configuration
>
> Host Name . . . . . . . . . . . . : KAVSAPP01
> Primary Dns Suffix  . . . . . . . : knopf.local
> Node Type . . . . . . . . . . . . : Hybrid
> IP Routing Enabled. . . . . . . . : No
> WINS Proxy Enabled. . . . . . . . : No
> DNS Suffix Search List. . . . . . : knopf.local
> Ethernet adapter Local Area Connection:
>
> Connection-specific DNS Suffix  . : knopf.local
> Description . . . . . . . . . . . : VMware PCI Ethernet Adapter
> Physical Address. . . . . . . . . : 00-50-56-BD-77-4A
> DHCP Enabled. . . . . . . . . . . : No
> Autoconfiguration Enabled . . . . : Yes
> IPv4 Address. . . . . . . . . . . : 10.100.32.50(Preferred)
> Subnet Mask . . . . . . . . . . . : 255.255.255.0
> Default Gateway . . . . . . . . . : 10.100.32.1
> DNS Servers . . . . . . . . . . . : 10.100.32.20
> 10.100.32.30
> Primary WINS Server . . . . . . . : 10.100.32.20
> Secondary WINS Server . . . . . . : 10.100.32.30
> NetBIOS over Tcpip. . . . . . . . : Enabled
> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
> news:ff16fb662781c8cbb9b9b8e5a7cc@msnews.microsoft.com...
>
>> Hello mark,
>>
>> Please post an unedited ipconfig /all from the TS and the DNS/DC.
>>
>> Best regards
>>
>> Meinolf Weber
>> Disclaimer: This posting is provided "AS IS" with no warranties, and
>> confers no rights.
>> ** Please do NOT email, only reply to Newsgroups
>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>>> When the RDP session starts, the user is prompted for credentials.
>>> Once the credentials are entered and user presses enter (or the
>>> arrow), the RDP session displays "Welcome" with the rotating circle
>>> (to the left), but the log on never gets any further.  We've waited
>>> over 20 minutes and nothing.
>>>
>>> Normally, a series of messages are displayed like load profile, etc.
>>>
>>> The event log is void of errors.  The console is also hung.  It has
>>> happened to all users and appears to the connection independent -
>>> RDP client version, OS version, do not matter.  This happens at
>>> least once a day, sometimes more.  A hard reboot is required to
>>> reactivate the server.
>>>
>>> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
>>> news:ff16fb66278168cbb9b7db8fee9c@msnews.microsoft.com...
>>>
>>>> Hello mark,
>>>>
>>>> "Welcome screen hang"? What do you mean with that, slow logons?
>>>>
>>>> Best regards
>>>>
>>>> Meinolf Weber
>>>> Disclaimer: This posting is provided "AS IS" with no warranties,
>>>> and
>>>> confers no rights.
>>>> ** Please do NOT email, only reply to Newsgroups
>>>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>>>>> Thanks. For testing purposes, we ended up disabling the NLASVC and
>>>>> NIS services. The server runs well without them. The NLASVC errors
>>>>> went away, but the "Welcome Screen" hang is still present and the
>>>>> server becomes unresponsive and must be rebooted daily.  It has
>>>>> become such a problem, that we may have have to buildout a
>>>>> replacement 2003 environment.
>>>>>
>>>>> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
>>>>> news:ff16fb66274e38cbb8bf4b74e5e3@msnews.microsoft.com...
>>>>>
>>>>>> Hello mark,
>>>>>>
>>>>>> The Network Location Awareness service which collects and stores
>>>>>> network configuration information such as IP addresses, Workgroup
>>>>>> and/or Domain name changes (if your PC is connected to a Windows
>>>>>> network), as well as Location change information, and which
>>>>>> notifies applications when this information changes so that they
>>>>>> in turn adapt to the computer's connectivity changes. So you
>>>>>> should not disable that service.
>>>>>>
>>>>>> Is that service started and set to automatic? Do you run
>>>>>> TrendMicro AntiVirus, read about a problem with that AntiVirus
>>>>>> software?
>>>>>>
>>>>>> Best regards
>>>>>>
>>>>>> Meinolf Weber
>>>>>> Disclaimer: This posting is provided "AS IS" with no warranties,
>>>>>> and
>>>>>> confers no rights.
>>>>>> ** Please do NOT email, only reply to Newsgroups
>>>>>> ** HELP us help YOU!!!
>>>>>> http://www.blakjak.demon.co.uk/mul_crss.htm
>>>>>>> Our Windows 2008 Terminal Server suffers from an NLASVC timeout
>>>>>>> error. The event ID is 7011.  What's important is once the error
>>>>>>> occurs, the server must be restarted to resume operation.  The
>>>>>>> timeout occurs once every 8 to 12 hours.  The actual error is
>>>>>>> below. The server is running all of the latest patches,
>>>>>>> including SP2.  Can NLASVC be disabled?
>>>>>>>
>>>>>>> Log Name:      System
>>>>>>> Source:        Service Control Manager
>>>>>>> Date:          6/10/2009 3:24:11 PM
>>>>>>> Event ID:      7011
>>>>>>> Task Category: None
>>>>>>> Level:         Error
>>>>>>> Keywords:      Classic
>>>>>>> User:          N/A
>>>>>>> Computer:      KAVSAPP01.knopf.local
>>>>>>> Description:
>>>>>>> A timeout (30000 milliseconds) was reached while waiting for a
>>>>>>> transaction
>>>>>>> response from the NlaSvc service.
>>>>>>> Event Xml:
>>>>>>> <Event
>>>>>>> xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>>>>>>> <System>
>>>>>>> <Provider Name="Service Control Manager"
>>>>>>> Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}"
>>>>>>> EventSourceName="Service
>>>>>>> Control Manager" />
>>>>>>> <EventID Qualifiers="49152">7011</EventID>
>>>>>>> <Version>0</Version>
>>>>>>> <Level>2</Level>
>>>>>>> <Task>0</Task>
>>>>>>> <Opcode>0</Opcode>
>>>>>>> <Keywords>0x80000000000000</Keywords>
>>>>>>> <TimeCreated SystemTime="2009-06-10T19:24:11.000Z" />
>>>>>>> <EventRecordID>108237</EventRecordID>
>>>>>>> <Correlation />
>>>>>>> <Execution ProcessID="0" ThreadID="0" />
>>>>>>> <Channel>System</Channel>
>>>>>>> <Computer>KAVSAPP01.knopf.local</Computer>
>>>>>>> <Security />
>>>>>>> </System>
>>>>>>> <EventData>
>>>>>>> <Data Name="param1">30000</Data>
>>>>>>> <Data Name="param2">NlaSvc</Data>
>>>>>>> </EventData>
>>>>>>> </Event>
Author
15 Jun 2009 2:59 PM
Mark
Yes, I have been posting to that Newsgroup as well.  Yes. both machines are
VM's and running the latest everything.  We even took the time to move the
servers to entirely new hardware. Same issue.

Mark

Show quoteHide quote
"Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
news:ff16fb66278448cbb9cc43505bac@msnews.microsoft.com...
> Hello mark,
>
> DNS looks ok for this server. Because you said both problem machines are
> Terminal servers, maybe you should think about posting to:
> microsoft.public.windows.terminal_services
>
> Are the servers VM's, according to the NIC description VMWare? Are the
> latest VMWare tools installed?
>
> Best regards
>
> Meinolf Weber
> Disclaimer: This posting is provided "AS IS" with no warranties, and
> confers no rights.
> ** Please do NOT email, only reply to Newsgroups
> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>
>> This is from 1 of the 2 servers.  Both crash, but this server has more
>> issues than the other.
>>
>> Microsoft Windows [Version 6.0.6002]
>> Copyright (c) 2006 Microsoft Corporation.  All rights reserved.
>> C:\Users\administrator.KNOPF>ipconfig /all
>>
>> Windows IP Configuration
>>
>> Host Name . . . . . . . . . . . . : KAVSAPP01
>> Primary Dns Suffix  . . . . . . . : knopf.local
>> Node Type . . . . . . . . . . . . : Hybrid
>> IP Routing Enabled. . . . . . . . : No
>> WINS Proxy Enabled. . . . . . . . : No
>> DNS Suffix Search List. . . . . . : knopf.local
>> Ethernet adapter Local Area Connection:
>>
>> Connection-specific DNS Suffix  . : knopf.local
>> Description . . . . . . . . . . . : VMware PCI Ethernet Adapter
>> Physical Address. . . . . . . . . : 00-50-56-BD-77-4A
>> DHCP Enabled. . . . . . . . . . . : No
>> Autoconfiguration Enabled . . . . : Yes
>> IPv4 Address. . . . . . . . . . . : 10.100.32.50(Preferred)
>> Subnet Mask . . . . . . . . . . . : 255.255.255.0
>> Default Gateway . . . . . . . . . : 10.100.32.1
>> DNS Servers . . . . . . . . . . . : 10.100.32.20
>> 10.100.32.30
>> Primary WINS Server . . . . . . . : 10.100.32.20
>> Secondary WINS Server . . . . . . : 10.100.32.30
>> NetBIOS over Tcpip. . . . . . . . : Enabled
>> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
>> news:ff16fb662781c8cbb9b9b8e5a7cc@msnews.microsoft.com...
>>
>>> Hello mark,
>>>
>>> Please post an unedited ipconfig /all from the TS and the DNS/DC.
>>>
>>> Best regards
>>>
>>> Meinolf Weber
>>> Disclaimer: This posting is provided "AS IS" with no warranties, and
>>> confers no rights.
>>> ** Please do NOT email, only reply to Newsgroups
>>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>>>> When the RDP session starts, the user is prompted for credentials.
>>>> Once the credentials are entered and user presses enter (or the
>>>> arrow), the RDP session displays "Welcome" with the rotating circle
>>>> (to the left), but the log on never gets any further.  We've waited
>>>> over 20 minutes and nothing.
>>>>
>>>> Normally, a series of messages are displayed like load profile, etc.
>>>>
>>>> The event log is void of errors.  The console is also hung.  It has
>>>> happened to all users and appears to the connection independent -
>>>> RDP client version, OS version, do not matter.  This happens at
>>>> least once a day, sometimes more.  A hard reboot is required to
>>>> reactivate the server.
>>>>
>>>> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
>>>> news:ff16fb66278168cbb9b7db8fee9c@msnews.microsoft.com...
>>>>
>>>>> Hello mark,
>>>>>
>>>>> "Welcome screen hang"? What do you mean with that, slow logons?
>>>>>
>>>>> Best regards
>>>>>
>>>>> Meinolf Weber
>>>>> Disclaimer: This posting is provided "AS IS" with no warranties,
>>>>> and
>>>>> confers no rights.
>>>>> ** Please do NOT email, only reply to Newsgroups
>>>>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>>>>>> Thanks. For testing purposes, we ended up disabling the NLASVC and
>>>>>> NIS services. The server runs well without them. The NLASVC errors
>>>>>> went away, but the "Welcome Screen" hang is still present and the
>>>>>> server becomes unresponsive and must be rebooted daily.  It has
>>>>>> become such a problem, that we may have have to buildout a
>>>>>> replacement 2003 environment.
>>>>>>
>>>>>> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
>>>>>> news:ff16fb66274e38cbb8bf4b74e5e3@msnews.microsoft.com...
>>>>>>
>>>>>>> Hello mark,
>>>>>>>
>>>>>>> The Network Location Awareness service which collects and stores
>>>>>>> network configuration information such as IP addresses, Workgroup
>>>>>>> and/or Domain name changes (if your PC is connected to a Windows
>>>>>>> network), as well as Location change information, and which
>>>>>>> notifies applications when this information changes so that they
>>>>>>> in turn adapt to the computer's connectivity changes. So you
>>>>>>> should not disable that service.
>>>>>>>
>>>>>>> Is that service started and set to automatic? Do you run
>>>>>>> TrendMicro AntiVirus, read about a problem with that AntiVirus
>>>>>>> software?
>>>>>>>
>>>>>>> Best regards
>>>>>>>
>>>>>>> Meinolf Weber
>>>>>>> Disclaimer: This posting is provided "AS IS" with no warranties,
>>>>>>> and
>>>>>>> confers no rights.
>>>>>>> ** Please do NOT email, only reply to Newsgroups
>>>>>>> ** HELP us help YOU!!!
>>>>>>> http://www.blakjak.demon.co.uk/mul_crss.htm
>>>>>>>> Our Windows 2008 Terminal Server suffers from an NLASVC timeout
>>>>>>>> error. The event ID is 7011.  What's important is once the error
>>>>>>>> occurs, the server must be restarted to resume operation.  The
>>>>>>>> timeout occurs once every 8 to 12 hours.  The actual error is
>>>>>>>> below. The server is running all of the latest patches,
>>>>>>>> including SP2.  Can NLASVC be disabled?
>>>>>>>>
>>>>>>>> Log Name:      System
>>>>>>>> Source:        Service Control Manager
>>>>>>>> Date:          6/10/2009 3:24:11 PM
>>>>>>>> Event ID:      7011
>>>>>>>> Task Category: None
>>>>>>>> Level:         Error
>>>>>>>> Keywords:      Classic
>>>>>>>> User:          N/A
>>>>>>>> Computer:      KAVSAPP01.knopf.local
>>>>>>>> Description:
>>>>>>>> A timeout (30000 milliseconds) was reached while waiting for a
>>>>>>>> transaction
>>>>>>>> response from the NlaSvc service.
>>>>>>>> Event Xml:
>>>>>>>> <Event
>>>>>>>> xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>>>>>>>> <System>
>>>>>>>> <Provider Name="Service Control Manager"
>>>>>>>> Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}"
>>>>>>>> EventSourceName="Service
>>>>>>>> Control Manager" />
>>>>>>>> <EventID Qualifiers="49152">7011</EventID>
>>>>>>>> <Version>0</Version>
>>>>>>>> <Level>2</Level>
>>>>>>>> <Task>0</Task>
>>>>>>>> <Opcode>0</Opcode>
>>>>>>>> <Keywords>0x80000000000000</Keywords>
>>>>>>>> <TimeCreated SystemTime="2009-06-10T19:24:11.000Z" />
>>>>>>>> <EventRecordID>108237</EventRecordID>
>>>>>>>> <Correlation />
>>>>>>>> <Execution ProcessID="0" ThreadID="0" />
>>>>>>>> <Channel>System</Channel>
>>>>>>>> <Computer>KAVSAPP01.knopf.local</Computer>
>>>>>>>> <Security />
>>>>>>>> </System>
>>>>>>>> <EventData>
>>>>>>>> <Data Name="param1">30000</Data>
>>>>>>>> <Data Name="param2">NlaSvc</Data>
>>>>>>>> </EventData>
>>>>>>>> </Event>
>
>

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