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Path Not Found Error Saving Office Docs

Author
21 Nov 2007 5:13 PM
chrisg
I recently have been having a problem saving Office 2007 docs from Vista
workstations to my Server 2003-R2. This problem seems to be exclusively
related to Vista w/Office 2007 docs, but I thought I would post here since
it's network related with Server 2003. Here is the case:

Server: Win 2003-R2
Network: Active Directory
Client: Vista Business with Office 2007

When a client attempts to save or save-as they ~may~ receive a "Path not
found -full unc path- + document name" error message (i.e. Path not found
\\server\share\folder\doc). They continue to try to save and it will work
after about 2 - 6 attempts roughly. The UNC path it reports is the valid path
to the document and I'm able to browse to that path without any trouble. This
problem is also reported with any network share path on this server
(including the default home folders). I have checked dns up and down and
simply cannot find any issues or anything reported in the server  or
workstation logs. This problem also just cropped a few weeks ago and I do not
recall making any network changes. I'm very lost on this one since it appears
only to be related to my Vista workstations and Office 2007 (maybe other
Office versions?) documents.

Any help and troubleshooting suggestions would be greatly appreciated.
Thanks..

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Author
26 Nov 2007 4:28 PM
chrisg
We are using CA-ETrust on the server and clients. Hopefully I can get this
taken care of now I know where the potential problem is at.

Thank you so much...

Show quoteHide quote
"Franco Lombardo" wrote:

> Maybe it's a problem related with eTrust antivirus.
> Take a look at this:
>
> http://groups.google.it/group/microsoft.public.office.misc/browse_thread/thread/87e79e5d41158cfb/fa7df4da6c8027af?hl=it&lnk=st&q=%22save+as%22+%22office+2007%22+error#fa7df4da6c8027af
>
> Bye
>
> Franco
>
>
>

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