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Vista Profile damaged with Windows 2003 delprof.exe

Author
19 Nov 2007 7:20 PM
Bob
I discovered today that the Windows 2003 Resource Kit Tool "DelProf.exe"
will fail to properly delete Vista user profiles and will display message
"Failed - Access is denied".

The tool will however delete the users profile found at C:\Users,  but it
fails to delete the corresponding registry key at
HKLM\Software\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21


This results in the following message when the Vista user attempts to log
on: "Your user profile was not loaded correctly. You have been logged on
with a temporary profile".  And this of course results in the user loosing
access to their Documents and Desktop.

I found this out the hard way when an automated script ran to clean up all
the XP and Vista workstation profiles this weekend and I'm still cleaning up
the registry mess on all the Vista machines.

Anyone at Microsoft going to come out with an emergency patch to DelProf.exe
so as to save the next hapless Administrator?

Thanks!

---
Bob

Author
19 Nov 2007 7:36 PM
Pegasus (MVP)
Show quote Hide quote
"Bob" <86c6c2e6-2146512712@news.postalias> wrote in message
news:uFvhCFuKIHA.2268@TK2MSFTNGP02.phx.gbl...
>I discovered today that the Windows 2003 Resource Kit Tool "DelProf.exe"
>will fail to properly delete Vista user profiles and will display message
>"Failed - Access is denied".
>
> The tool will however delete the users profile found at C:\Users,  but it
> fails to delete the corresponding registry key at
> HKLM\Software\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21
>
>
> This results in the following message when the Vista user attempts to log
> on: "Your user profile was not loaded correctly. You have been logged on
> with a temporary profile".  And this of course results in the user loosing
> access to their Documents and Desktop.
>
> I found this out the hard way when an automated script ran to clean up all
> the XP and Vista workstation profiles this weekend and I'm still cleaning
> up the registry mess on all the Vista machines.
>
> Anyone at Microsoft going to come out with an emergency patch to
> DelProf.exe so as to save the next hapless Administrator?
>
> Thanks!
>
> ---
> Bob
>

Delprof.exe is not supported on Vista. Have a look here:
http://www.microsoft.com/downloads/details.aspx?FamilyID=9D467A69-57FF-4AE7-96EE-B18C4790CFFD&displaylang=en
System Requirements
  a.. Supported Operating Systems: Windows Server 2003; Windows XP
  a.. 30 MB of free disk space
  b.. Windows XP
  c.. Windows XP SP1
  d.. Windows Server 2003 family
Note: The Windows Server 2003 Resource Kit Tools are not supported on 64-bit
platforms.
Are all your drivers up to date? click for free checkup

Author
19 Nov 2007 8:16 PM
Bob
Yes, I see that it isn't supported.  But there are lots of things that
aren't supported on Vista that either work or don't.

DelProf on the other hand damages the Vista profile and therefore Microsoft
should not simply walk away from it saying that it isn't supported.

Microsoft should consider this a serious problem as it could shutdown an
entire business if the tool is used in a script as I have done.  In my case,
I only have four Vista machines, so the impact was minimal.  But God help
some other business that has hundreds of Vista machines and DelProf runs
against those.

What I would like to see is Microsoft reengineer the DelProf.exe to either
run on Vista or not. But to leave it as is, is just looking for trouble and
frankly irresponsible of Microsoft if they don't fix it.

Thanks for your thoughts though!

Bob.
Author
19 Nov 2007 8:23 PM
Meinolf Weber
Hello Bob,

I think it is not Microsoft, that have to take care. They give you the info,
that it is NOT compatible with Vista.


If you or also someone else still use it and something is going wrong, it
was YOUR decision.


Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
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Show quoteHide quote
> Yes, I see that it isn't supported.  But there are lots of things that
> aren't supported on Vista that either work or don't.
>
> DelProf on the other hand damages the Vista profile and therefore
> Microsoft should not simply walk away from it saying that it isn't
> supported.
>
> Microsoft should consider this a serious problem as it could shutdown
> an entire business if the tool is used in a script as I have done.  In
> my case, I only have four Vista machines, so the impact was minimal.
> But God help some other business that has hundreds of Vista machines
> and DelProf runs against those.
>
> What I would like to see is Microsoft reengineer the DelProf.exe to
> either run on Vista or not. But to leave it as is, is just looking for
> trouble and frankly irresponsible of Microsoft if they don't fix it.
>
> Thanks for your thoughts though!
>
> Bob.
>
Author
19 Nov 2007 8:31 PM
Pegasus (MVP)
Show quote Hide quote
"Bob" <86c6c2e6-2146512712@news.postalias> wrote in message
news:e7FwUkuKIHA.1208@TK2MSFTNGP05.phx.gbl...
> Yes, I see that it isn't supported.  But there are lots of things that
> aren't supported on Vista that either work or don't.
>
> DelProf on the other hand damages the Vista profile and therefore
> Microsoft should not simply walk away from it saying that it isn't
> supported.
>
> Microsoft should consider this a serious problem as it could shutdown an
> entire business if the tool is used in a script as I have done.  In my
> case, I only have four Vista machines, so the impact was minimal.  But God
> help some other business that has hundreds of Vista machines and DelProf
> runs against those.
>
> What I would like to see is Microsoft reengineer the DelProf.exe to either
> run on Vista or not. But to leave it as is, is just looking for trouble
> and frankly irresponsible of Microsoft if they don't fix it.
>
> Thanks for your thoughts though!
>
> Bob.

All tools included in a resource kit must go through a rigorous testing
process before being certified for OSs other than those they are
specifically designed for. As the popularity of Vista grows (if it does!),
Microsoft will either issue these tools in a Vista-compatible form or
make Vista-specific tools available. In the meantime you use them at
your own risk. A systems administrator responsible for hundreds of
Vista machines would well be aware of the risks of using non-certified
tools. If he's worth his salt then he would also start with a pilot run
instead of cutting a swathe through his whole PC pool. He would
need common sense, not God's help as you suggest.

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