"Mr. JYC" <Mr***@discussions.microsoft.com> wrote in message
news:2A3BCEF2-43CE-40E0-AAD1-772C4001FF37@microsoft.com...
> Hi,
>
> I have a Windows Server 2003 SP1 and a Canon Image Runner 3300 multi
> function printer attached to it.  The server is a print server.  When I
> tried
> to install Windows Server 2003 SP2 on it, the printer went offline.  When
> I
> removed SP2, the printer went back online.  I contacted Canon and they
> were
> clueless.  Has anyone experienced this issue yet?  I understand because
> SP2
> is pretty new.
>
> --
> Thank you for your help!
> JYC

"Phill" wrote:

> Could it be a firewall issue?
> When SP2 is installed then firewall is switched on. Try stopping the
> firewall service after installation  and see if that allows the printer
> online again.
>
> "Mr. JYC" <Mr***@discussions.microsoft.com> wrote in message
> news:2A3BCEF2-43CE-40E0-AAD1-772C4001FF37@microsoft.com...
> > Hi,
> >
> > I have a Windows Server 2003 SP1 and a Canon Image Runner 3300 multi
> > function printer attached to it.  The server is a print server.  When I
> > tried
> > to install Windows Server 2003 SP2 on it, the printer went offline.  When
> > I
> > removed SP2, the printer went back online.  I contacted Canon and they
> > were
> > clueless.  Has anyone experienced this issue yet?  I understand because
> > SP2
> > is pretty new.
> >
> > --
> > Thank you for your help!
> > JYC
>
>
>

"Mr. JYC" wrote:

> Hi,
>
> I have a Windows Server 2003 SP1 and a Canon Image Runner 3300 multi
> function printer attached to it.  The server is a print server.  When I tried
> to install Windows Server 2003 SP2 on it, the printer went offline.  When I
> removed SP2, the printer went back online.  I contacted Canon and they were
> clueless.  Has anyone experienced this issue yet?  I understand because SP2
> is pretty new.
>
> --
> Thank you for your help!
> JYC

"Sandy Wood" wrote:

> I've discovered the same issue with some network printers I have also.
> Apparently SP2 changes the way SNMP works. As a workaround try this....
>
> Open the printer properties and go to Ports. Select the Port and click
> Configure Port. Uncheck the "SNMP Status Enabled" check box.
>
> This brought my printers back online. Now I've got to dig a bit deeper to
> find what the real fix is.
> --
> Sandy Wood
> Orange County District Attorney
>
>
> "Mr. JYC" wrote:
>
> > Hi,
> >
> > I have a Windows Server 2003 SP1 and a Canon Image Runner 3300 multi
> > function printer attached to it.  The server is a print server.  When I tried
> > to install Windows Server 2003 SP2 on it, the printer went offline.  When I
> > removed SP2, the printer went back online.  I contacted Canon and they were
> > clueless.  Has anyone experienced this issue yet?  I understand because SP2
> > is pretty new.
> >
> > --
> > Thank you for your help!
> > JYC

"Mr. JYC" wrote:

> You are pretty talented to know both law and computers!
>
> Thank you Sandy!
>
> --
> Thank you for your help!
> JYC
>
>
> "Sandy Wood" wrote:
>
> > I've discovered the same issue with some network printers I have also.
> > Apparently SP2 changes the way SNMP works. As a workaround try this....
> >
> > Open the printer properties and go to Ports. Select the Port and click
> > Configure Port. Uncheck the "SNMP Status Enabled" check box.
> >
> > This brought my printers back online. Now I've got to dig a bit deeper to
> > find what the real fix is.
> > --
> > Sandy Wood
> > Orange County District Attorney
> >
> >
> > "Mr. JYC" wrote:
> >
> > > Hi,
> > >
> > > I have a Windows Server 2003 SP1 and a Canon Image Runner 3300 multi
> > > function printer attached to it.  The server is a print server.  When I tried
> > > to install Windows Server 2003 SP2 on it, the printer went offline.  When I
> > > removed SP2, the printer went back online.  I contacted Canon and they were
> > > clueless.  Has anyone experienced this issue yet?  I understand because SP2
> > > is pretty new.
> > >
> > > --
> > > Thank you for your help!
> > > JYC

> I had the same issue and now is fixed when I unchecked SNMP status.
>
> Thanks :)
>
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