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Server restarts at random times when hitting CTRL+ALT+DEL at login

Author
1 Sep 2005 3:34 PM
Mark
Really weird problem. When you hit CTRL+ALT+DEL when the computer locks
itself from screensaver at random times the server restarts itself, it does
this once every 2-5 days. The server shows that it is shutting down as if you
used the shutdown command but never finishes, you have to power it. No real
errors in the event viewer all you see is SOME not all services shut
themselves down but then it says the shutdown was unexpected. Is there some
other keystroke that I am not aware of that just instantly shuts a server
down? I dont know where else to look because there is nothing in the event
viewer.

Addition Info
Windows server 2003 with all latest updates
HP Proliant ML350 G4
APEX KVM
Brand new keyboard :)

If you shutdown the server by actually using the shutdown command it
restarts perfectly every time, so the shutdown is otherwise normal.

Thanks in advanced for any info provided.

Author
1 Sep 2005 11:53 PM
Todd J Heron
Do you use APC UPS?  If so check the version of the software that you are
using. If it is Ver. 6.x then it has expired.  Disable the service and
reboot.  Uninstall it.  Download and install Ver. 7.

--
Todd J Heron, MCSE
Windows Server 2003/2000/NT; CCA
----------------------------------------------------------------------------
This posting is provided "as is" with no warranties and confers no rights

"Mark" <M***@discussions.microsoft.com> wrote in message
news:00F94E91-FEED-4407-BD9F-C7971A60EA86@microsoft.com...
Really weird problem. When you hit CTRL+ALT+DEL when the computer locks
itself from screensaver at random times the server restarts itself, it does
this once every 2-5 days. The server shows that it is shutting down as if
you
used the shutdown command but never finishes, you have to power it. No real
errors in the event viewer all you see is SOME not all services shut
themselves down but then it says the shutdown was unexpected. Is there some
other keystroke that I am not aware of that just instantly shuts a server
down? I dont know where else to look because there is nothing in the event
viewer.

Addition Info
Windows server 2003 with all latest updates
HP Proliant ML350 G4
APEX KVM
Brand new keyboard :)

If you shutdown the server by actually using the shutdown command it
restarts perfectly every time, so the shutdown is otherwise normal.

Thanks in advanced for any info provided.
Are all your drivers up to date? click for free checkup

Author
7 Sep 2005 12:21 AM
Mark
Hello, thanks for the reply. The server is plugged into an APC UPS but there
is not management software installed at all. Any other ideas?

Show quoteHide quote
"Todd J Heron" wrote:

> Do you use APC UPS?  If so check the version of the software that you are
> using. If it is Ver. 6.x then it has expired.  Disable the service and
> reboot.  Uninstall it.  Download and install Ver. 7.
>
> --
> Todd J Heron, MCSE
> Windows Server 2003/2000/NT; CCA
> ----------------------------------------------------------------------------
> This posting is provided "as is" with no warranties and confers no rights
>
> "Mark" <M***@discussions.microsoft.com> wrote in message
> news:00F94E91-FEED-4407-BD9F-C7971A60EA86@microsoft.com...
> Really weird problem. When you hit CTRL+ALT+DEL when the computer locks
> itself from screensaver at random times the server restarts itself, it does
> this once every 2-5 days. The server shows that it is shutting down as if
> you
> used the shutdown command but never finishes, you have to power it. No real
> errors in the event viewer all you see is SOME not all services shut
> themselves down but then it says the shutdown was unexpected. Is there some
> other keystroke that I am not aware of that just instantly shuts a server
> down? I dont know where else to look because there is nothing in the event
> viewer.
>
> Addition Info
> Windows server 2003 with all latest updates
> HP Proliant ML350 G4
> APEX KVM
> Brand new keyboard :)
>
> If you shutdown the server by actually using the shutdown command it
> restarts perfectly every time, so the shutdown is otherwise normal.
>
> Thanks in advanced for any info provided.
>
>

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