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Problem with Authorize.net
on 12/26/05, no payments have gone through from my website. (However, I can still process payments through the Auth net virtual terminal.) When you try to complete the checkout, you get the following error: =============================================== ASPtear error '800a0002' An external object raised an error. No Error Description Available. =============================================== My site has been up and running for over a year. I have not made any changes to the code in months. My site is on a dedicated server and nothing has changed on that box recently. From my end, nothing has changed. One minute orders were coming through, and the next they weren't. I'm running my site on a Windows2003 server. I'm using the ASPtear script to post data to auth net using the advanced integration method. I've talked to them several times, for hours at a time, and they claim nothing has changed on their end. They have been very unhelpful. I've tried unregistering & uninstalling ASPtear.dll and then installing a fresh copy and re-registering it. I tested ASPtear using the provided test files, and it seems to be working. So I don't think that's causing the problem. I tested my code on a test server and I'm getting the same error. So I don't think it's the server. Does anyone have any ideas? Has anyone experienced a similar problem? Thanks! Have you tried contacting customer support for Authorize.net? It seems
everything on your end is working. They might have changed some values and you just need to update your database. -Corey In article <1135872454.807335.148***@g43g2000cwa.googlegroups.com>,
coreybry***@gmail.com says... > Have you tried contacting customer support for Authorize.net? It seems Why are you posting here? Only Authorize.net can help you.> everything on your end is working. They might have changed some values > and you just need to update your database. > > -Corey > I had a problem with Authorize.net about a year ago. I got on live chat with them and it was resolved in minutes. On 28 Dec 2005 15:53:44 -0800, "Blue" <kkarlsb***@gmail.com> wrote: Howdy,>I've tried unregistering & uninstalling ASPtear.dll and then installing >a fresh copy and re-registering it. I tested ASPtear using the >provided test files, and it seems to be working. So I don't think >that's causing the problem. I tested my code on a test server and I'm >getting the same error. So I don't think it's the server. Does anyone >have any ideas? Has anyone experienced a similar problem? Contact the author of ASPtear.dll and have them correct the code. >=============================================== Returning a non-descriptive error like this probably means you need to find>ASPtear error '800a0002' >An external object raised an error. No Error Description Available. >=============================================== better software for your web site. Thanks, Chris www.bizynet.com and www.bizycart.com BIZynet Coordinator cg***@bizynet.com - (505) 586-1225 Moderator of biz.ecommerce, biz.general, biz.marketplace.discussion, biz.marketplace.web-design, biz.marketplace.international & others |
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